Shipping & Returns

Christmas Cut-off Dates

 To ensure your order arrives in time to be wrapped and put under the tree make sure you order before our cut-off dates below:

  

UK Standard Delivery

Order before 12 lunchtime on the 14th December

 

UK Express Delivery

Order before 12 lunchtime on the 17th December

 

EU

Order before 12 lunchtime on the 12th December

 

ROW

Order before 23 lunchtime on the 5th December

 

 

UK Deliveries

 

Standard Delivery:

Our standard service is sent via Royal Mail and is an untracked service.

  • FREE for overs over £25

  • £2.50 for orders under £25

Please allow 3-5 working days for delivery

 

Express Delivery:

If you need your order quickly we have a tracked express service using the courier DPD

  • Fixed charge of £6

Please allow 1-3 working days for delivery

 

International Deliveries

Our international parcels are via Royal Mail and we have two services available to choose from. Either our economy service which is untracked, or a fully tracked and signed option.

  • FREE for overs over £50

 

  • The shipping cost is calculated by weight/size/country of the order but will be calculated for you automatically at checkout. If you have any questions please email orders@inyour-dreams.com

 

  • Please note customs taxes and duties may occur for some parcels outside of the EU. These are not included in our shipping costs and will be invoiced directly to you by the courier or customs. IN YOUR DREAMS is not responsible for any fees that you may incur.

For both services please allow 5-10 working days for delivery from the date of dispatch

 

Late Deliveries

If your delivery hasn’t arrived in the specified times above please email us at orders@inyourdreams.com and we will look into this for you. 

 

Returns

In the event that you're unhappy with your purchase you may return your products for a full refund

 

Please note:

  • All items must be in the original condition and packaging and be in a resellable condition
  • We must receive your return back within 30 days of your purchase date
  • Returns cost is payable by the customer

 

Please send your return to: 

 

IN YOUR DREAMS RETURNS

Unit 3 Southdownview Way

12 Southdownview Road

Worthing, West Sussex

BN14 8NZ

 

Please include your name and order number within the parcel

 

Your refund will be processed within 10 working days of your return being received back to the warehouse

 

If you have any questions about returning your item, please email orders@inyour-dreams.com