Christmas Cut-off Dates
To ensure your order arrives in time to be wrapped and put under the tree make sure you order before our cut-off dates below:
UK Standard Delivery
Order before 12 lunchtime on the 14th December
UK Express Delivery
Order before 12 lunchtime on the 17th December
Order before 12 lunchtime on the 12th December
Order before 23 lunchtime on the 5th December
Our standard service is sent via Royal Mail and is an untracked service.
FREE for overs over £25
£2.50 for orders under £25
Please allow 3-5 working days for delivery
If you need your order quickly we have a tracked express service using the courier DPD
Fixed charge of £6
Please allow 1-3 working days for delivery
Our international parcels are via Royal Mail and we have two services available to choose from. Either our economy service which is untracked, or a fully tracked and signed option.
- FREE for overs over £50
- The shipping cost is calculated by weight/size/country of the order but will be calculated for you automatically at checkout. If you have any questions please email email@example.com
- Please note customs taxes and duties may occur for some parcels outside of the EU. These are not included in our shipping costs and will be invoiced directly to you by the courier or customs. IN YOUR DREAMS is not responsible for any fees that you may incur.
For both services please allow 5-10 working days for delivery from the date of dispatch
If your delivery hasn’t arrived in the specified times above please email us at firstname.lastname@example.org and we will look into this for you.
In the event that you're unhappy with your purchase you may return your products for a full refund
- All items must be in the original condition and packaging and be in a resellable condition
- We must receive your return back within 30 days of your purchase date
- Returns cost is payable by the customer
Please send your return to:
IN YOUR DREAMS RETURNS
Unit 3 Southdownview Way
12 Southdownview Road
Worthing, West Sussex
Please include your name and order number within the parcel
Your refund will be processed within 10 working days of your return being received back to the warehouse
If you have any questions about returning your item, please email email@example.com